Here are the top 3 questions about call centers:

1. What are the different types of call centers?

Call centers can be classified into two main types: inbound and outbound. Inbound call centers handle incoming calls from customers, while outbound call centers make outgoing calls to customers. Inbound call centers can be further divided into customer service call centers and technical support call centers. Outbound call centers can also be divided into telemarketing call centers and sales call centers.