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ABS Call Center Dialer Software
An Outbound and Inbound Call Center is a type of call center that makes outgoing and taking incoming calls to customers, clients, or prospects to offer products or services, conduct surveys, or follow up on previous purchases. This type of center operates on a predetermined script and call list, reaching out to potential customers or…
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What are the different types of call centers?
Here are the top 3 questions about call centers: 1. What are the different types of call centers? Call centers can be classified into two main types: inbound and outbound. Inbound call centers handle incoming calls from customers, while outbound call centers make outgoing calls to customers. Inbound call centers can be further divided into…
