Computer Telephony Integration (CTI) solutions for websites are software systems that allow for the seamless integration of telephony functions within a website. CTI Solutions provide a unified and efficient experience for customers by enabling them to initiate voice calls or interact with Interactive Voice Response (IVR) systems directly from their web browsers.

Our CTI Solution services can significantly enhance the customer experience and improve the efficiency of call center operations. By providing access to customer information and call controls directly from a computer, CTI Integration services can help customers and agents work more effectively and provide faster, more personalized service to customers.

Benefits of CTI Solutions

• Reduce Costs & Increase Productivity
• Deliver Personalized Customer Experiences
• Deliver Personalized Customer Experiences

• Informed and More Efficient Users
• Call Reporting
• Improved Call Handling

• Enhanced Caller Experience
• Increased Professionalism
• Improves Remote Working